Every call answered. Every job booked.
East Bay Dispatch is the AI phone dispatcher for East Bay plumbers, electricians, and HVAC pros — answering 24/7, booking jobs, and texting confirmations while you're on the tools.
While you're under a sink, the phone rings.
You can't take a call when your hands are in a drain line, on a ladder, or inside a panel. So it rings through — and that caller dials the next shop on Google.
Missed calls aren't just missed calls. In this trade, one missed call can be a missed $400–$800 job. A voicemail inbox doesn't book jobs, doesn't take addresses, and doesn't calm down a customer with water on the floor.
East Bay Dispatch makes sure the phone always picks up — and every conversation ends with a job on your calendar.
How it works
You keep working. The dispatcher handles the phone.
We answer as your dispatcher
"Thanks for calling [Your Company]..." — a calm, professional voice picks up every call, day or night, on the first ring. Callers hear your business, not a machine menu.
We qualify the job
Service type, urgency, the address, and a callback number — the same details you'd ask for yourself. We sort emergencies from estimates before they ever reach you.
We book it and text a confirmation
The slot goes on your calendar and the customer gets an SMS confirmation. Complicated or high-value jobs get escalated straight to you to close.
What's included
24/7 call answering
Every call picked up on the first ring — nights, weekends, holidays.
Job qualification & booking
Service type, urgency, address, contact info — then straight onto your calendar.
SMS confirmations
Customers get an instant text confirming their appointment details.
After-hours & weekend coverage
The calls you miss the most are the ones worth the most. We catch them all.
Owner escalation
Complex, unusual, or high-value jobs go straight to you — no guesswork.
Call recordings & transcripts
Listen back or skim the transcript of every single call.
Pricing
- Your dedicated phone number
- Call flow built around your business — services, service area, hours
- Test calls to make sure it sounds right
- Unlimited 24/7 call answering
- Job booking + SMS confirmations
- Call recordings & transcripts
One booked job pays for the month.
Call (510) 555-0134Coverage
East Bay Dispatch serves trade businesses across the East Bay, from Oakland to Livermore. See what dispatch looks like in your city:
FAQ
Does it sound like a robot?
No. It greets callers like a dispatcher: "Thanks for calling [Your Company], how can I help?" Natural voice, normal pace, and it handles interruptions the way a person would. We run test calls with you before it goes live so it sounds right for your business.
What happens after hours?
The same thing that happens during the day: the call gets answered. Emergencies get booked or escalated to you based on the rules you set; routine calls get booked for the next available slot and the customer gets a text confirmation.
What if the job is complicated?
That's what the escalation is for. If a call involves something unusual, high-value, or outside the standard script, it's handed straight to you with the caller's details — so you talk to the customer already warmed up, not cold.
Which trades is this for?
Plumbing, electrical, and HVAC. We're built for service trades that live and die by the phone — not solar sales, not telemarketing, not retail.
Stop missing jobs while you're on the tools.
Call now and hear exactly what your callers would hear.
Call (510) 555-0134